FAQ

Questions · answered

Everything you need to know about Templyworks templates — delivery, Notion, licenses and custom builds.

What is a Notion template?+

A Notion template is a pre-built workspace you can duplicate into your own Notion account with one click. It comes fully structured with pages, databases, and views — ready to use immediately. No setup required.

Do I need a paid Notion account?+

No. All Templyworks templates work with a free Notion account — you don't need to upgrade. Board, table, calendar and timeline views are all fully free. Only a few optional bonus charts (for example in Finance HQ) need a paid Notion plan. Every template works fully on the free plan.

How do I receive my template after purchase?+

Immediately after checkout, you'll receive an email with a link to your Notion template. Click the link, then click “Duplicate” in Notion to add it to your workspace. The whole process takes under 2 minutes.

I didn't receive my template email. What should I do?+

Check your spam or junk folder first. If it's not there, email us at info@templyworks.com with your order number and we'll resend the link immediately.

What currency will I be charged in?+

Prices are listed in US dollars and shown in your local currency wherever supported — use the country/currency selector in the header to switch. The amount shown at checkout is exactly what you pay.

Can I use the template on mobile?+

Yes. Notion has apps for iOS and Android, and all Templyworks templates are fully compatible with mobile devices.

Can I customize the template after I get it?+

Absolutely. Once you duplicate the template into your Notion account, it's yours to modify however you like. Add pages, change colors, rename sections, add databases — make it your own.

Can I import my existing data?+

Yes. Notion can import a CSV straight into any database — for example your contacts into Client Pipeline.

Does Finance HQ connect to my bank?+

No. You stay in control and add transactions yourself — about 10 seconds each. Nothing is shared with anyone.

Can my team or clients edit it?+

You choose. Share a page read-only, allow comments, or let people edit — it's a normal Notion share setting. Proposals and portals can also be shared as a read-only link or exported as PDF. Teams of 2+ may need Notion Plus for unlimited content.

Are the templates in a bundle the full versions?+

Yes. Bundles contain the same full templates sold on their own — nothing stripped out.

Can I share the template with someone else?+

You can share your duplicated workspace with collaborators inside Notion. However, you may not redistribute, resell, or publish the template itself on any marketplace. You may also share your customised copy with your own clients to deliver your services (for example a Client Portal) — see our Terms of Service.

Do you offer refunds?+

All sales are final once the template link has been delivered, because our templates are digital downloads. Your statutory rights for faulty or not-as-described content are unaffected. If you experience a technical issue — a broken link or delivery failure — email info@templyworks.com and we'll fix it immediately. Accidental duplicate orders are refunded if reported within 48 hours. EU consumers: see our Right of Withdrawal for your statutory rights.

Is VAT included in the price?+

Yes — the price you see is the final price. Templyworks operates under the German Small Business Regulation (Kleinunternehmerregelung, §19 UStG) and does not charge VAT. No VAT is added at checkout.

What is the Custom Template Request?+

A service where we build a fully personalized Notion template based on your specific needs, goals, and workflow. You submit a brief, we design it from scratch, and deliver within 3–5 business days. One round of revisions is included. See pricing and learn more here.

How long does a Custom Template take?+

Standard delivery is 3–5 business days after we receive your completed brief. Complex systems may take slightly longer — we'll always confirm the timeline before starting.

Can I cancel a Custom Template Request?+

It's a made-to-order service. Your statutory right of withdrawal applies; if you ask us to start work during the withdrawal period and then withdraw, you pay a proportionate amount for work already done. See our Terms of Service. Not sure you need a custom build? Email us before you buy — we'll give you an honest answer.

Do the templates work in other languages?+

The templates are written in English, but since they're fully editable in Notion, you can translate and adapt them to any language after duplicating.

I have another question.+

Email us at info@templyworks.com. We reply within 1–2 business days.